Why do we partner with Aftership?
Excellent
shipment tracking
Deliver engaging, on-brand post-purchase experiences with real-time shipment tracking and notifications. Enjoy 40% fewer WISMO inquiries and a 55-point increase in
NPS score.
Seamless
returns experience
Customize and automate a world-class returns process that retains up to 51% of customers.
Multi-carrier shipping
software & API
Automate shipping to shorten fulfillment time.
Save money on every order shipped.
Make shipping great
Don't let a shipping loss or damage get in the way of a
delightful customer experience. Give Customers an extra level of assurance and protection from lost, damaged, or porch pirated packages by shipping insurance.
Spending time and effort on your customer’s post-purchase experience is just as important as the sales pitch. By partnering with AfterShip, DIDO is making sure that your customer’s post-purchase experience is top of the line.
AfterShip helps us handle all things post-purchase, from real-time tracking to an easy and intuitive return process. AfterShip also provides package insurance, giving your customers peace of mind and accounting for anything and everything that can happen when an item is in transit.
How does it work?
Shipment visibility
Get insightful tracking data in one place to resolve delivery incidents faster.
Branded tracking page
Provide the best post-purchase experience to drive customer loyalty and additional sales.
Shipment notifications
Continue engaging customers through seamless post-purchase communications.
Analytics
Get actionable insights into your post-purchase experience and shipping performance.
Apps & developers
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.
Success stories
Improved
shipping
times
Optimized
carrier
performance
Better
customer
relationships
AfterShip was the turning point for Rakuten France, which helped them consolidate all their tracking data across different carriers in one place and empowered merchants to meet the customers’ delivery expectations with accurate courier performance insights. This helped to improve response time and create better relationships with merchants.
1-click
order
tracking
Improved
customer support
response time
Seamless
carrier
integration
Trusted by 14,000+ retailers & counting
