LOGO (1)
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AFTERSHIP + DIDO AGENCY

Why do we partner with Aftership?

Excellent
shipment tracking

Deliver engaging, on-brand post-purchase experiences with real-time shipment tracking and notifications. Enjoy 40% fewer WISMO inquiries and a 55-point increase in
NPS score.

Seamless
returns experience

Customize and automate a world-class returns process that retains up to 51% of customers.

Multi-carrier shipping
software & API

Automate shipping to shorten fulfillment time.
Save money on every order shipped.

Make shipping great

Don't let a shipping loss or damage get in the way of a
delightful customer experience. Give Customers an extra level of assurance and protection from lost, damaged, or porch pirated packages by shipping insurance.

Spending time and effort on your customer’s post-purchase experience is just as important as the sales pitch. By partnering with AfterShip, DIDO is making sure that your customer’s post-purchase experience is top of the line.

AfterShip helps us handle all things post-purchase, from real-time tracking to an easy and intuitive return process. AfterShip also provides package insurance, giving your customers peace of mind and accounting for anything and everything that can happen when an item is in transit.

How does it work?

Post-purchase

  • AfterShip
    Automated shipment tracking
  • AfterShip Returns Center
    Self-service customer returns
  • Postmen
    Multi-carrier labels and rates
  • AfterShip Protection
    Shipping insurance
  • AfterShip Green
    Carbon emissions report

Pre-purchase

  • Automizely Marketing
    All-in-one marketing tool
  • Automizely Page Builder
    Flexible webpage templates
  • Automizely Reviews
    Product reviews on autopilot
  • Automizely Loyalty
    Automizely Personalization
  • Automizely Personalization
    AI-powered upselling and cross-selling
Shipment

Shipment visibility

Get insightful tracking data in one place to resolve delivery incidents faster.

Tracking

Branded tracking page

Provide the best post-purchase experience to drive customer loyalty and additional sales.

Notice

Shipment notifications

Continue engaging customers through seamless post-purchase communications.

Analytics

Analytics

Get actionable insights into your post-purchase experience and shipping performance.

Apps

Apps & developers
Connect AfterShip with other applications easily, including Shopify, Magento, and WooCommerce.

Success stories

Vector (10)
With a mission to tie the loose ends of its post-purchase customer journey, Wish welcomed the extensive courier support, tracking automation, and predictive delivery analytics of AfterShip to gain complete control over their order delivery lifecycle from cart to door helping Wish improve shipping times, optimize carrier performance, and strengthen customer relationships.

Improved

shipping
times

Optimized

carrier
performance

Better

customer
relationships

Group 429

AfterShip was the turning point for Rakuten France, which helped them consolidate all their tracking data across different carriers in one place and empowered merchants to meet the customers’ delivery expectations with accurate courier performance insights. This helped to improve response time and create better relationships with merchants.

1-click

order
tracking

Improved

customer support
response time

Seamless

carrier
integration

Trusted by 14,000+ retailers & counting

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