Why do we partner with Smile?
Loyalty is one of the most important things a brand can have. With DIDO and Smile, you can turn loyalty into rewards with a brand new loyalty program. Smile is the world’s most trusted loyalty app, used by over 125 million shoppers around the globe! Incentivize customers to make (repeat) purchases to gain points, keep your most frequent customers happy with VIP rewards and exclusive deals, and give rewards for customer referrals. It’s never been easier to give back to your customers.
Turn first-time customers into forever customers with the world’s most trusted loyalty app Over 125 million shoppers earn points through Smile.
Give the people what they love.
Create a loyalty program shoppers love
How does it work?
Rewards panel
An intuitive interface is a good one, which is why DIDO loves Smile’s approach to their reward program. Created with customers in mind, Smile’s design is easy to understand and to use. Smile’s rewards interface can be customized to match your branding and increase brand recognition and is available in four languages, too. Nudges — Smile’s on-site reminder system — allow you to encourage your customers to engage at crucial pointsi in the sales funnel.
Boost engagement in the moments that matter
Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time.
Speak your customers’ language with translations
Branding isn’t the only important part of tailoring your rewards panel, so Smile offers translations into French, Spanish, German, or Portuguese.
Tailored experiences for all devices
With more than 50% of website visits on mobile, you need a program designed with mobile shopping in mind. Smile’s rewards panel provides an on-brand experience, no matter what device you’re on.
Admin dashboard
Working with DIDO and Smile puts points in your customer’s hands, but the platform puts power in your hands, too. You can completely customize your loyalty program, from matching your branding to making changes to coupons and rewards, all with the click of a button.
Make changes yourself in real time
You shouldn’t need a developer to manage your loyalty program. With our admin dashboard, changes are quick and easy for anyone on your team to make.
Design your program your way
Smile makes it easy to create a beautiful, on-brand loyalty program. Use our branding tools to create a stunning loyalty experience in minutes.
View customer activity at a glance
Manually adjust a customer’s points or track down a specific loyalty activity:
- Points earned or spent
- Referral details
- VIP tier changes
- Reward discount codes
Use program data to inform decisions with Smile’s analytics
Analytics are only useful if you can act on them. View your most popular rewards and how engaged your customers are. Then, make changes on the fly to test out new ideas and marketing efforts in real time.
Focus on your business, we’ll take care of the emails
Smile sends out all reward emails on your behalf to keep customers engaged. This means you don’t have to worry about going over any send limits with your email marketing service.
Over 100,000 small businesses reward with Smile
Evy’s Tree saw 83x their return on investment and significantly increased their repeat purchase rate with their Who’s Hoo rewards program. With a cohesive loyalty brand and an outstanding customer experience, Evy’s Tree is a brand that anyone can learn from, no matter what industry you’re in.
“We constantly receive messages from our customer base thanking us for adding a rewards program.
Smile.io is a win-win for all!”
– Janelle Hyatt, Executive Director & Special Projects, evy’s tree
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Topps understands how passionate their customers are about their sports heroes, and wanted to turn that passion into an outstanding customer experience. With the introduction of the Now Rewards program, Topps has seen incredible results in less than a year with Smile.io.
“The simplicity of Smile.io is what made their loyalty program so successful for Topps.”
– Jeff Heckman, Director, New Product Development & eCom Marketplace, Topps
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