USE RCS MARKETING
Unlock the Power of RCS Messaging
What Is RCS Messaging?
Modern Messaging to Drive Business Growth. RCS is the next evolution of SMS/MMS, enabling businesses to send interactive, branded messages that engage customers more effectively than traditional text messaging. With RCS, your business can deliver rich media (images, video, carousels), provide interactive buttons, and even receive instant feedback from customers—all within a trusted, secure messaging environment.
Features of RCS:
Why RCS Matters for Business
Boost Engagement and Drive Conversions. RCS messaging significantly enhances how businesses communicate, creating richer, more personalized interactions that lead to higher engagement rates and conversions.
Interactive Features
Use buttons, read receipts, typing indicators, and carousels to improve customer interaction.
Brand Trust
Verified sender identities help customers know who’s reaching out, enhancing brand recognition and trust
More Effective Campaigns
Track and measure engagement signals to refine campaigns and increase ROI.
Fallback to SMS/MMS
Never worry about missed messages; RCS messages automatically fall back to SMS/MMS on unsupported devices.
Optimize Every Stage of the Customer Journey
| Feature | RCS | SMS | MMS |
|---|---|---|---|
| Message Type | Rich Media (Images, Videos) | Plain Text | Images & Text |
| Interactivity | Buttons, Quick Replies | None | Limited Interactivity |
| Delivery Tracking | Read Receipts, Typing Indicators | None | None |
| Brand Verification | Verified Brand Identity | No | No |
| Fallback | SMS/MMS if Unsupported | N/A | N/A |
RCS: Post-purchase engagement, order tracking, promotions, and re-engagement flows. SMS: Basic notifications, alerts, and short messages. MMS: Sending multimedia content but with less interactivity than RCS.
Optimize Every Stage of the Customer Journey
Post-purchase Engagement
Send personalized follow-ups, encourage reviews, and increase retention.
01 Post-purchaseOrder Tracking & Confirmations
Keep customers informed with real-time updates and confirmations.
02 Order TrackingPromotions & Product Discovery
Deliver interactive offers, product catalogs, and promotions right to your customer’s phone.
03 PromotionsFeedback & Re-engagement
Use interactive surveys and quick feedback tools to boost engagement and reconnect with inactive customers.
04 Feedback
Why Choose Us
Your RCS Messaging Experts. At Dido Agency, we specialize in designing RCS strategies tailored to your business goals. Our expertise in Klaviyo’s SMS & messaging ecosystem ensures that your brand’s messaging campaigns are optimized for maximum impact.
Proven Track Record
Successful RCS implementation and optimized SMS marketing with measurable business growth.
Custom Campaign Design
Tailored campaigns that align with your business KPIs and objectives.
Data-Driven Insights
Constant refinement and optimization based on detailed customer engagement analytics.
Strategic Integration
Seamlessly integrate RCS with your current marketing tools and platforms.
DIDO is proud to be integrated with the following platforms:
